Sameday is an AI front office for home service companies that answers calls, books jobs into field service software such as ServiceTitan, texts customers and runs outbound campaigns. It is a strong fit for growing HVAC, plumbing and electrical shops with real call volume, but at $449 a month to start it is overkill for most small contractors.
What Sameday is
Sameday calls itself the AI front office for home services Sameday ↗. It answers calls 24/7, including after hours and overflow, books jobs into open slots, sends texts, runs outbound campaigns and syncs with the software you already use Sameday ↗.
It is built for the trades. Sameday lists HVAC, plumbing, electrical, roofing, solar, pest control, garage door, landscaping, locksmith, and window and commercial cleaning businesses Sameday ↗. It handles both residential and commercial calls, with different priorities for each Sameday pricing ↗.
Sameday says nearly 2,000 service businesses use it and that its AI has answered more than 4 million calls, though those are the company's own figures Sameday ↗. Hands on testing is in progress; we will update this review with results.
What it does well
Its scheduling works inside field service software. Sameday is a certified ServiceTitan app and also lists Housecall Pro, FieldRoutes, AccuLynx, JobNimbus, Maid Central and Service Fusion Sameday ↗. Pro scheduling, such as booking into ServiceTitan, is included from the entry plan Sameday pricing ↗.
You keep your phone number. You can forward calls to Sameday or connect it directly to your phone system, such as ServiceTitan Phones Pro Sameday pricing ↗.
It does more than answer. Built in texting keeps messages and call history in one thread Sameday ↗. Outbound campaigns can reactivate dormant customers with a call and then a text, and Sameday can follow up on estimates and ask for reviews Sameday ↗. It also connects to lead sources such as Thumbtack, Google Local Services, Angi and Facebook Sameday ↗.
Managers get control. Sameday offers call queues and visual routing for front desk, after hours, emergency and billing calls, approval gates so sensitive actions wait for a human, call transcripts and an audit trail Sameday ↗. AI coaching scores calls against a playbook and tracks sentiment, and staff can hand a live call to the AI Sameday ↗.
Plans include unlimited users, and Launch covers up to 3 locations Sameday pricing ↗. Sameday says most customers can start taking calls in about 30 minutes Sameday pricing ↗.
Where it falls short
It is expensive for a small shop. The entry plan is $449 a month for 500 minutes Sameday pricing ↗. By comparison, Rosie starts at $49 a month for 250 minutes Rosie pricing ↗.
Pricing details are incomplete. The pricing page calls its prices starting figures, has a minutes selector without showing how it changes the price, and does not list overage rates, setup fees or contract terms Sameday pricing ↗.
There is no free trial listed. You sign up by booking a demo Sameday pricing ↗.
Independent reviews are scarce. Sameday's G2 seller page shows no user reviews yet G2 ↗. The performance figures on its site, such as a 92 percent booking rate, are company claims Sameday ↗.
Multilingual voices are only on the custom priced Enterprise plan Sameday pricing ↗.
Pricing and plans
Launch starts at $449 a month with 500 minutes, up to 3 locations, unlimited users, AI customization and pro scheduling such as ServiceTitan Sameday pricing ↗.
Scale, marked most popular, starts at $789 a month with 1,000 minutes, unlimited locations and users, and voice cloning Sameday pricing ↗.
Enterprise has custom pricing and adds multilingual voices, advanced analytics, hands on training, API access and custom integrations Sameday pricing ↗.
The page does not list overage rates, setup fees, contract terms or a free trial, so ask for them in writing during the demo Sameday pricing ↗.
Who should (and shouldn't) use it
- Good fit: growing HVAC, plumbing and electrical companies on ServiceTitan or another supported field service system.
- Good fit: multi location shops that want call routing, outbound campaigns and call coaching in one tool.
- Good fit: businesses buying leads from Thumbtack, Angi or Google Local Services that need fast follow up.
- Skip it if: you are a solo contractor who misses only a few calls a week.
- Skip it if: you want a free trial or published overage rates before you talk to sales.
- Skip it if: you need several languages without an Enterprise contract.
Alternatives worth a look
- Rosie: our top pick for most small trade businesses, from $49 a month for 250 minutes Rosie pricing ↗.
- Jobber Receptionist: a $29 a month add on for contractors who run on Jobber Jobber ↗.
- Housecall Pro CSR AI: books jobs from your price book inside Housecall Pro Housecall Pro ↗.
- Smith.ai: free for 25 calls a month, with paid plans from $150 Smith.ai pricing ↗.
Where it appears
Upgrade pickThe Best AI Answering Service for Home Service BusinessesComparedThe Best AI Receptionist for Small BusinessesWhat’s good
- Built for trades
- ServiceTitan scheduling
- Unlimited users
What to know
- High entry price
- No free trial mentioned
Key features
- AI call answering
- Scheduling with ServiceTitan
- Unlimited users
- Up to 3 locations on Launch
- Voice cloning on Scale
Works with
Questions people ask
How much does Sameday cost?
Launch starts at $449 a month for 500 minutes, Scale at $789 a month for 1,000 minutes, and Enterprise is custom Sameday pricing ↗.
Does Sameday work with ServiceTitan?
Yes. Sameday is a certified ServiceTitan app, books into ServiceTitan on every plan and can connect to ServiceTitan Phones Pro Sameday pricing ↗ Sameday ↗.
Does Sameday have a free trial?
No trial is listed. You start by scheduling a demo Sameday pricing ↗.
Can I keep my business phone number?
Yes. You can forward calls to Sameday or integrate it with your phone system Sameday pricing ↗.
Where this comes from
Checked Oct 9, 2026. Vendor pages describe their own products; independent sources add outside views. Hands on testing is in progress.
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