Jobber Receptionist is an AI that answers calls and texts for home service businesses on Jobber and books work straight into Jobber. At $29 a month for 30 conversations, it is the cheapest strong option for Jobber users, with emergency routing built in. It only works if you run on Jobber, and busy shops will pay overage or should price out the Plus plan.
What Jobber Receptionist is
Receptionist is Jobber's AI phone and text answering service. Jobber is field service software used by contractors, cleaners, landscapers and other home service businesses to quote, schedule, invoice and get paid Jobber pricing ↗. Receptionist sits inside it and uses your Jobber settings, business profile and website FAQ to answer callers Jobber help center ↗.
It needs a Jobber dedicated phone number, which is available in the US, Canada and the UK Jobber help center ↗. You can keep your existing number and forward calls to it, for example after a set number of rings or outside business hours Jobber help center ↗. Hands on testing is in progress. This review is based on Jobber's feature page, help center and pricing page.
What it does well
It does real work in Jobber. Receptionist can book jobs using your online booking settings, submit requests through your request form, cancel and reschedule appointments, and create follow up tasks for your team Jobber help center ↗. Many standalone answering services can only take a message.
It handles emergencies the way you set them. You choose trigger words, such as burst pipe or no heat, and when a caller says one, Receptionist either transfers the call to you or texts you a transcript snippet with a call back link Jobber Receptionist ↗ Jobber help center ↗.
It catches calls you would lose. It answers calls and texts 24/7, handles several calls at once, and texts back callers who hang up early Jobber Receptionist ↗ Jobber help center ↗. Greetings can differ for business hours and after hours and can greet known clients by name Jobber help center ↗.
It keeps a clear record. A dashboard shows time saved and outcomes, and each conversation has a summary, call recording and transcript, tagged as things like job scheduled, took a message or spam Jobber Receptionist ↗ Jobber help center ↗.
You stay in control. During setup you choose which tasks run automatically and which need your approval, and you can test it by having Receptionist call you Jobber help center ↗. Spam and calls with no real conversation do not count toward your limit Jobber help center ↗.
Where it falls short
It is for Jobber users only. If you schedule in another system, it is not an option.
Thirty conversations is small. A shop that misses many calls will pay $0.79 per extra conversation or pause the service Jobber help center ↗. When paused it still takes messages, but it cannot book or take other actions until the next billing cycle Jobber help center ↗.
Some details are missing. Jobber does not list supported languages Jobber help center ↗. Only admin users can see the dashboard and settings, and rescheduling needs online booking turned on Jobber help center ↗. If it cannot answer a question, it tells the caller to contact you Jobber help center ↗.
Pricing and plans
Receptionist is a $29 a month add on that includes 30 conversations, then $0.79 per extra conversation, billed on your next invoice Jobber help center ↗ Jobber pricing ↗. Jobber emails admins at 23 and 30 conversations, and you choose to pay overage or pause Jobber help center ↗. A text conversation counts once for up to 24 hours Jobber help center ↗.
It is included with unlimited use on the Plus plan Jobber help center ↗. Plus starts at $499 a month for 5 users with no commitment, $439 with a one year commitment, or $399 billed yearly Jobber pricing ↗.
You also need a Jobber plan. Core starts at $49 a month with no commitment, Connect at $139 and Grow at $199, each for one user, with lower prices on a one year commitment or annual billing Jobber pricing ↗. Extra users cost $29 a month each Jobber pricing ↗.
Jobber offers a 14 day free trial of its Grow plan with no credit card Jobber pricing ↗. Annual prepaid plans are non refundable Jobber pricing ↗.
Who should (and shouldn't) use it
- Good fit: home service businesses already on Jobber that miss calls while on the job.
- Good fit: trades that need urgent calls routed fast, using trigger words Jobber Receptionist ↗ Jobber help center ↗.
- Skip it if: you are not on Jobber.
- Skip it if: you need callers served in Spanish confirmed up front, since languages are not listed Jobber help center ↗.
Alternatives worth a look
- Rosie: works with any job software, answers in English and Spanish, from $49 a month for 250 minutes Rosie pricing ↗.
- Housecall Pro CSR AI: built in AI answering that books from your Housecall Pro price book Housecall Pro CSR AI ↗.
- Sameday: for growing HVAC, plumbing and electrical shops on ServiceTitan, from $449 a month Sameday pricing ↗.
- Smith.ai: a free plan covering 25 calls a month for solo contractors Smith.ai pricing ↗.
Where it appears
Budget pickThe Best AI Answering Service for Home Service BusinessesWhat’s good
- Cheap add on
- Native Jobber booking
- Keyword based emergency routing
What to know
- Jobber users only
- 30 conversations before $0.79 overage
Key features
- 24/7 call and text answering
- Books visits, creates requests, reschedules and cancels in Jobber
- Emergency keywords trigger transfer or text alert
- Texts back callers who hang up
- Summaries, transcripts and recordings
Works with
Questions people ask
How much does Jobber Receptionist cost?
$29 a month for 30 conversations, then $0.79 each. It is included with unlimited use on Jobber Plus Jobber help center ↗ Jobber pricing ↗.
Can Jobber Receptionist book jobs?
Yes. It books with your online booking settings, submits requests, and cancels or reschedules visits Jobber help center ↗.
Does it handle emergency calls?
Yes, if you set trigger words. It then transfers the call or texts you a transcript with a call back link Jobber Receptionist ↗ Jobber help center ↗.
Is there a free trial?
Jobber offers a 14 day trial of its Grow plan with no credit card Jobber pricing ↗.
Where this comes from
Checked Oct 9, 2026. Vendor pages describe their own products; independent sources add outside views. Hands on testing is in progress.
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